Inclusions
Unlimited Mileage
Airport Surcharge
24 Hour Breakdown Assistance
Collision Damage Waiver (CDW)
Third Party Liability (TPL)
Taxes
Driver's Age
The minimum driver’s age is 26 years . No young driver fee will be applied. There is no maximum driver’s age limit. No Senior driver fee will be applied.
Additional drivers are allowed for a fee of $ 6 per day. All additional drivers must meet the same license and age requirements as the main driver.
Only the renter and additional drivers listed in the rental agreement are authorized to drive the vehicle. Any accident involving an unauthorized driver will void all insurance coverage and the renter will be fully responsible for all damages.
Driver must present a full and valid physical driving license that should be valid with no major endorsements, and at least 2 year of driving experience is required.
Digital or photo copies of licenses are not accepted.
An International Driver’s License (IDL) is mandatory only if the domestic license is not in the Roman/English alphabet and must be accompanied by the original domestic license of the driver.
Drivers from the US, EU, LATAM, Canada, and Australia do not need an IDL.
Insurance Coverage
Collision Damage Waiver (CDW)
CDW is included in your rental. It limits the renter’s liability in case of damage to the rental vehicle, subject to a maximum of US$648 for small cars and US$1,080 for larger vehicles.
All coverage is only valid with a police report from the accident scene.
THW is not included in your rental. The renter is fully responsible in case of theft.
A valid police report is mandatory in case of theft.
Provides coverage for third-party bodily injury or property damage up to US$83,000, with a deductible ranging between US$270 – US$324, depending on vehicle class.
Additional insurance options are not available at the rental desk to reduce the excess.
The renter is directly responsible for any and all damages to the rental vehicle, including water damage to convertibles.
All damages must be settled before leaving the island.
External or credit card insurance policies are not accepted. Any insurance coverage between the renter and their insurance provider is not recognized by the rental supplier.
1. In the event of an accident, theft, fire, or any damage to the vehicle, the renter must immediately notify both the police (911) and Forensys (165), as well as the rental office.
An official accident or incident report issued by the relevant authority — including the Forensys report required for insurance — together with any supporting documentation, must be provided to the rental office. Failure to obtain and submit these documents will result in insurance coverage being void. Whenever possible, the renter should not leave the vehicle unattended and must wait for authorized assistance.
2. If an accident, theft, or damage occurs in a rural or remote area, the renter must provide a formal statement at the nearest police station or other competent authority. All documentation issued by the authorities, including any official report or statement, must be submitted to the rental office. Submission of these documents is mandatory for insurance coverage to remain valid.
3. Damages resulting from vandalism, towing, or road assistance due to negligence are not covered.
4. Insurance does not cover damages of any type caused by driving through rivers, lakes, beaches, mangroves, flooded roads, or off-road areas. Such actions will void all insurance coverage, and the renter will be fully responsible for all resulting damages.
5. No insurance coverage applies if the driver is under the influence of drugs or alcohol at the time of the incident.
6. No coverage applies if the vehicle is driven by an unauthorized driver not listed in the rental agreement.
7. CDW coverage does not include vandalism, glass damage, flat tires, wheels, keys, or accessories. In cases where damage results from causes other than a collision with another vehicle, the renter must assume full responsibility for the cost of repairs.
8. Damages to the interior of the vehicle, including upholstery, loss of keys or documents, license plates, or emergency kits, are not covered by insurance. Charges will apply according to the cost of repair or replacement.
9. The renter and any additional drivers are fully liable for any loss or damage to the rental vehicle, even when caused by a third party or when the cause is unknown (including theft, collision, or vandalism).
10. Credit card details are securely held on file to cover any tolls, parking fines, or traffic violations incurred during the rental period, and may be charged accordingly.
Vehicle Condition
You must return the vehicle in the same condition as it was in when you received it, minus the normal wear and tear. The Supplier will charge you at their own rates for any excessive staining/soiling and/or for both internal and external damage (including strong smells). You are responsible for inspecting the vehicle upon pick-up/drop-off and for the cost of any new damage found at the end of your rental period.
Breakdown assistance is available free of charge 24/7.
Relevant contact details and roadside assistance procedures will be provided prior to the start of the rental.
1. Airport surcharge is included in the price.
2. If the vehicle keys are lost or stolen, a fee ranging from $300 up to $2000 will apply depending on the vehicle model. In case of a lost license plate, a fee of US $80 applies.
3. You are responsible for the cost of any parking fines, tolls and other penalties incurred whilst the vehicle is contracted to you. The rental office will pass the relevant charges on to you plus any administrative expenses.
4. In case of loss of original vehicle documents, a fee of $10 will apply.
5. If the wrong fuel is used, the renter is responsible for all associated repair costs.
6. If car is returned dirty, a minimum charge of $85 will apply depending on the level of cleaning required.
7. Smoking in the vehicle is strictly prohibited. A fee of $200 will apply if smoking is detected.
Fuel Policy
All vehicles are supplied with a full tank of fuel at the start of the rental and must be returned with a full tank. If the vehicle is returned with less fuel, a fee starting at $17 up to $60 per every 1/8 of a tank depending on the vehicle will be charged. Unused fuel is non-refundable. Fuel charges must be settled at the rental desk unless otherwise specified. Customers are advised to confirm the fuel policy at the rental counter at the time of pick-up.
Tax Rate
Tax is included in the rental price.
Payment Method
Visa, Mastercard, Discover, American Express, Cash, Debit Card are accepted, and the card must be in the main driver’s name when paying at the rental desk.
Delivery and collection services are not available.
Out of hours services are not available.
Not Applicable
Leaving the island is strictly prohibited. Violations will result in penalties.
For vehicle pick-up: A 2-hour grace period is allowed free of charge. After this period, the booking will be considered a no-show or a vehicle will be provided if availability allows.
Grace period is allowed only during opening hours.
For vehicle return: No grace period is allowed from the scheduled drop-off time. Late returns will be charged an hourly fee or one additional day’s rental rate as per your rental agreement.
Confirmation of Special Equipment depends upon the availability at the rental desk.
ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.
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